Can I purchase showroom display pieces?

Yes, showroom display pieces are available for immediate purchase at up to 45% off!Find us at ION Orchard 04-21, 2 Orchard Turn, S238801Opening hours: 10am — 10pm daily till 25 May 2025.

Are pre-orders still available during the sale?

Yes, you can still place pre-orders during this time. Enjoy up to 30% off across eligible collections.

Are there any exclusions from the sale?

Yes, brands such as Assouline, DaybyDae, Heveya, Hush, Ome Living and Soundbox products are not part of the sale.Please check in-store for the full details.

What are the delivery timelines for in-stock and pre-order items?

Our sales team will walk you through available delivery slots and lead times based on your selection and location.

Are sale items returnable or exchangeable?

All sale items, including display pieces, are final sale and not eligible for return or exchange.

Is there a warranty on discounted or display items?

Warranty terms may differ depending on the brand and condition of the item. For display pieces, there is no warranty, and the item is sold as-is. Please check with our team for details before purchase.

I’ve an existing order — how am I affected?

All existing orders will be fulfilled as scheduled.If you have questions, you can reach us via email at support@preludeliving.com

What happens to my Prelude Living membership?

All existing membership privileges remain active and valid. Your profile will be automatically carried over — no action is needed on your part. Stay tuned for more!If you have questions, you can reach us via email at support@preludeliving.com

Will you reopen at another location?

Yes! Prelude Living will be back with something exciting this June — at a refreshed location within Vanguard Campus in Kallang Junction.Expect a new kind of design experience, with the same thoughtful curation the brand is known for.

Can I still shop online after the ION Orchard store closes?

Absolutely. Our online store remains open 24/7 with nationwide delivery available.

Prelude Living | Design To Last A Lifetime

The Big Move-Out Sale FAQ

: Yes, showroom display pieces are available for immediate purchase at up to 45% off!
Find us at ION Orchard 04-21, 2 Orchard Turn, S238801
Opening hours: 10am — 10pm daily till 25 May 2025.
: Yes, you can still place pre-orders during this time. Enjoy up to 30% off across eligible collections.
: Yes, brands such as Assouline, DaybyDae, Heveya, Hush, Ome Living and Soundbox products are not part of the sale.
Please check in-store for the full details.
: Our sales team will walk you through available delivery slots and lead times based on your selection and location.
: All sale items, including display pieces, are final sale and not eligible for return or exchange.
: Warranty terms may differ depending on the brand and condition of the item. For display pieces, there is no warranty, and the item is sold as-is. Please check with our team for details before purchase.
: All existing orders will be fulfilled as scheduled.
If you have questions, you can reach us via email at support@preludeliving.com
: All existing membership privileges remain active and valid. Your profile will be automatically carried over — no action is needed on your part. Stay tuned for more!
If you have questions, you can reach us via email at support@preludeliving.com
: Yes! Prelude Living will be back with something exciting this June — at a refreshed location within Vanguard Campus in Kallang Junction.
Expect a new kind of design experience, with the same thoughtful curation the brand is known for.
: Absolutely. Our online store remains open 24/7 with nationwide delivery available.