Welcome home to Prelude Living!

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Can I purchase showroom display pieces?

Yes — all showroom display pieces are available for immediate purchase at up to 45% off! Find us at ION Orchard 04-21.

Are pre-orders still available during the sale?

Yes, you can still place pre-orders during this time. Enjoy up to 30% offacross eligible collections.

What are the delivery timelines for in-stock and pre-order items?

Our sales team will walk you through available delivery slots and lead times based on your selection and location.

Are sale items returnable or exchangeable?

All sale items — including display pieces — are final sale and not eligible for return or exchange.

Is there a warranty on discounted or display items?

Warranty terms may differ depending on the brand and condition of the item. For display pieces, there is no warranty, and the item is sold as-is. Please check with our team for details before purchase.

I’ve an existing order — how am I affected?

All existing orders will be fulfilled as scheduled.

If you have questions, you can reach us via email at support@preludeliving.com

What happens to my Prelude Living membership?

All existing member privileges remain active and valid. Your profile and benefits will carry over to our next chapter — stay tuned for more perks in the near future.

If you have questions, you can reach us via email at support@preludeliving.com

Will you reopen at another location?

Yes! We’re excited to share that Prelude Living will relocate to Vanguard Campus, opening in Q4 2025. Expect something bigger, bolder — and worth the wait!

Can I still shop online after the ION Orchard store closes?

Absolutely. Our online store remains open 24/7 with nationwide delivery available.

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